OUR PROCESS
The SMART Process

Benefits

Assessment - By participating in a SMART assessment, you will receive an in-house, professionally administered assessment of your organization's training needs. This also includes assessing individual employees’ skills needs. You can choose to include as few or as many employees as you desire.

Once the assessment is complete, Benchmark Learning will give you learning prescriptions for your selected group to help you understand the training needs of that group.

Training - In order to help you meet the training needs as prescribed by the assessment, Benchmark Learning offers you number of training options. Depending on the needs and preferences of your organization, they include:

  • Customized instructor-led training class
  • Public courses at Benchmark Learning or a local CTEC
  • Mentored Learning
  • Microsoft Press Books

Business Problems SMART Addresses

  • Tightened education budgets
  • Sending people to the wrong class
  • Less than successful completions on IT or business level projects
  • Organizations are transitioning away from learning as the output and toward a focus on performance improvement
  • Employees complaining of being overlooked for selection on a project
  • Identifying individual career tracks for employees
  • Aligning training to business needs
 
 
 
 
 
 

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